CResDA Scoring Guide

Each attitude and resource consists of several statements which are presented in the appendix. Scoring responses for CResDA involves assigning numerical values to the responses and then calculating the average score for each attitude or resource. Using data management software or Microsoft Excel can help to streamline the scoring process. Below is a breakdown of the scoring process:


For example, for Personal Innovativeness, if the responses were:

The total score for Personal Innovativeness would be: 4 + 4 + 3 + 2 = 13

And the average score for Personal Innovativeness would be: 13 / 4 = 3.25


Following these steps will enable the survey administrator to accurately score the responses and draw appropriate recommendations from CResDA.

N.B. Although high scores on CResDA normally indicate positive responses, higher scores on Fixed Digital Mindset and No-Win Mindset indicate the presence of negative digital attitudes and so should be interpreted accordingly.